How To Get Your IDs
Step-by-step instructions to retrieve NCAA Eligibility ID and Claim ID/PIN.
NCAA Eligibility ID
Step 1: Visit the Eligibility Center website: NCAA Eligibility Center
Step 2: Login with saved credentials or follow "Forgot your password?" to reset your password.
Step 3: If you cannot login, at the top of the page, click the link "Need to locate your NCAA ID? Click here."
If You Can't Access Your Account
If you don't remember your password or no longer have access to the email address you registered with, call customer service at 877-262-1492 for assistance, or complete and return the Email Change Form.
Important Note
You must provide a legible copy of your official government or school issued photo ID for all requested changes. Once your email address has been updated (usually within two business days), you will be notified and can then click on "Forgot your password?" (located at the top of eligibilitycenter.org) to reset your password and regain access to your account.
Claim ID and PIN
Request details from Verita
Contact Verita at admin@collegeathletecompensation.com
You can use the following email template to request your Claim ID and PIN:
Email Template
Dear Verita Team, My name is [Name], I played at [School] from [Start Year] to [End Year]. I am looking for my Claim ID and PIN. Could you kindly help me retrieve these? My student email address: [Email] My NCAA Eligibility ID: [Eligibility ID] Thanks, [Name]
Tip: Replace the bracketed information with your actual details before sending.